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FAQs

Please refer the booking details at this website 
For Sri Lankan Citizens National Identity card/ Passport and a valid Sri Lankan Driving License,
For Foreign Citizens Passport and International Driving License or the Driving License issued by their own country subject to endorsement by Automobile Association of Ceylon or Sri Lanka Motor Department.  
Yes, The insurance is included in the price. In case of an accident USD 200 will be deducted for insurance excess (extent not covered by the insurance) given that the lessee should promptly inform the insurance authority and obtain their instructions.
Shineway-Rent-a-car permits 100 Kms per day, free of charge. Please see our vehicle listings for excess mileage charges. 
You could pick up the vehicle at our office during office hours between 7.30 am and 6.00 pm. As an additional service, we provide airport (CMB) pick up for an extra charge of USD 45.00. If you want to drop off  the vehicle at the CMB airport  a further charge of USD. 45.00 will be levied. (both ways USD 90.00)

If you want us to deliver the vehicle to you within Colombo city limits, an additional charge of USD 15.00 will be levied and for delivery  and drop of out side Colombo, the additional charge will depend on the distance to the delivery point.

This is possible, depending upon the availability of the requested vehicle. 
The total rental fee must be paid at the time of collecting your vehicle. A refundable deposit of  USD 250.00 for cars, USD 300.00 for vans and USD 500.00/USD 400.00 for Jeeps are required.
All major credit cards will be accepted and this facility is available only in our office in Colombo between 7.30 am and 6.00 pm. A surcharge of 4.5% will be levied for payment by credit card. All payments outside our office (including Colombo Airport) should be made by cash in whatever currency you prefer.  
When you hire a vehicle from Shineway with or without driver, please note our office hours are between 7.30 am to 5.30 pm. Prior arrangements may be made for returning or collecting a vehicle beyond these hours, and in such case an additional charge of  USD 20.00 will be levied for pick up or collection within Colombo city limits and if it is outside city limits the charge will depend on the distance to the point of collection.  
Please e-mail us or call any of our contact numbers. 
All our vehicles are comprehensively (Properly) insured to cover the Driver, Passengers, the Vehicle and third party damage with ‘Car Rental Fleet’ cover. The client liability is limited to USD 200 in case of an accident.
To get the local driving license if you have the driving license of your own country, you will have to obtain the local driving permit from Sri Lanka Motor Department, for which you will be required to present yourself with 2 photographs and passport. If you have an international driving license, please send us scanned copies in advance which enable us to obtain local driving permit from Automobile Association of Sri Lanka prior to your arrival. This is a legal requirement and it is mandatory. We will assit you to get the permit here in Sri Lanka. This service is available from 9:00 am to 3:00 pm except Saturdays, Sundays and other public holidays. USD.35 will be charged for this procedure, being the taxes payable to the government authorities. 
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